HOW TO MAKE A BOOKING WITH US!
HOW TO MAKE A BOOKING WITH US?
STEP1 : Contact us directly through email: INFO@HALONGBAYCRUISES.ORG and let us know infomation:
- Your names?
- Which day you would like to take?
- How many people you will join the trip?
STEP2: Our staff will get back to you shortly latest in 4hs
Give you the details information, price and itinerary
STEP3: Paying the deposite to make sure 100% for both sides
- We will send you some options to settle the deposit of 30%
- The balance you will pay when you arrive Hanoi
STEP4: RECEIVING BOOKING CONFIRMATION
We are now able to accept 3 main methods of Payment
1/ Fast & safe Payment via Western Union Bank ( Bank fee is required )
Step1: You go to the bank with Western Union’s logo on
Step 2: Fill in the form with full information of sender & receiver such as: Name, ID, address… with exactly amount of transfer money, then you will be given 10 control numbers, and then you can provide them for us to get the money. You will be advised very carefully by bank staff.
After 5 – 10 minutes, we can receive your transfer money via Western Union in Vietnam. It is very fast & safe
2/ Payment via Credit Card ( 3. % bank fee of the total amount will be charged): HIGHLY RECOMMENDED
We will send you the Payment from, then you should complete fill in it and leave your signature on, after that return it together with scan of your credit card in 2 faces and send them together with your whole group’s passport. This payment method is applied for Paying via Credit Card (Master or Visa only)
After receiving your payment deposit, we will send you the service confirmation in 24h business hour working time
3/ Money transfer via Bank Account: Please send us 30% of the total price to the following bank account details:
Bank name: Vietcombank, Hanoi Branch
Receiver: LE VAN THAI
Account number: 0021000801813
SWIFT CODE: BFTV VNVX
4/ Payment via Paypal with 4.2 % fee added ( less preferable)
By this method, we will send you the Paypal link, with details information of the invoice for the tour sercices. The invoice can be setted for your deposit or full payment: So you should send us your Paypal Account 's email address then we will send you the invoice or you can send the payment to our email: firstname.lastname@example.org
Our Customer Care is available around the clock, please do not hesitate to contact us should you have any further inquiry.
Thank You and Best Regards
Kenny Lee/ Mr | General Manager | Thaison Hotel & Travel Group
The Summit of Hotel & Travel Services
Add: No 9, Hang Voi Str, Old- Quarter, Hoan Kiem Dist, Hanoi, Vietnam.
Tel: +84-98 1519898 Fax: +84-439351611 | Hand-phone: +84-988099093
24/7 Call or Chat +84-988099093